Mayfair Cabinets of London understand that to offer an unparalleled service to its customers doesn’t just rest with the quality of the product that is manufactured. Yes, the finished bespoke radiator cabinet is finished to a very high standard and one good test of its quality is to run your hand across the lid of the radiator cabinet/cover and then run your hand down the two sides of the radiator cabinet and along all four sides of the front panel. What you should find when you do this is that the radiator cabinet paintwork, which incidentally is a 30% satin finish, and has been painted three times for a durable hardwearing finish, is that the radiator cabinet will feel silky smooth to the touch. There should not be any bobbles, scratches, ridges or marks of any kind. If this is not the case, then the customer is perfectly entitled to complain about the finish and ask for the radiator cabinet to be taken away back to the factory for remedial work. Thankfully, this is a very rare occurrence as we have investigated our manufacturing systems very carefully and very regularly to ensure we can manufacture a quality product with maximum efficiency and care.

No, it’s not simply the product by which customers should judge the performance of Mayfair Cabinets of London. It is also the procedures and organisation of systems that can help consolidate the company’s ethos of “Quality in everything we do”.

The operations department of Mayfair Cabinets of London are an experienced team, whose sole remit is to make sure our customers are totally happy with dealing with Mayfair Cabinets of London. To do this, they have to adhere to and follow a series of procedures and systems that have to be time synchronized.

Part of the procedure trail is to firstly arrange for a Mayfair Cabinets of London radiator cabinet surveyor to visit the customer’s home to measure the area around the central heating radiator again. Whilst this has been done once, it is a policy of the company to double check these measurements. The reason that this is done is that Mayfair Cabinets of London offer a truly bespoke service, and the radiator cabinet/cover that we manufacture for one customer in any room is unlikely to fit into anybody else’s house. So we have to make doubly sure that what we are making is right, and while this make add a little time to delivery from order, at least you know you’re are getting a radiator cabinet installed that fits exactly right.